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Razer Refunds $1.1 Million for Zephyr Mask Due to FTC Orders

Razer Refunds $1.1 Million for Zephyr Mask Due to FTC Orders

    Last Updated on May 4, 2024

In a significant turn of events, the Federal Trade Commission (FTC) has ordered gaming hardware giant Razer to issue refunds amounting to almost $1 million for its Zephyr masks. This decision comes after allegations that the company made false claims about the masks’ N95 rating.

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FTC Allegations and Settlement

The FTC’s allegations pointed to Razer’s claims that the Zephyr masks were N95-rated, suggesting they could filter up to 95% of airborne particles. However, the FTC contends that these masks never underwent the necessary testing nor received certification. The proposed settlement will see Razer paying out $100,000 civil penalty.

Background on Razer Zephyr Mask

Released amidst the COVID-19 pandemic, the Razer Zephyr mask gained attention for its unique design, featuring RGB lighting and sold as bundles with filters or as standalone products. Initially, Razer marketed the masks as N95-rated. This is the claim that has since been disputed by the FTC, leading to the current order for Razer Zephyr Mask Refunds.

To be officially recognized as N95 in the United States, masks must be submitted to the National Institute for Occupational Safety and Health (NIOSH) for testing and certification. According to the FTC, Razer did not complete this crucial step, which has resulted in the need for Razer Zephyr Mask Refunds.

Following the FTC’s notification, the Department of Justice filed the case against Razer. In response to the FTC’s ruling, Razer issued out a statement. Expressing disagreement with the allegations and emphasizing that they did not admit to any wrongdoing as part of the settlement. They highlighted their proactive approach in notifying customers that the Zephyr was not an N95 mask and issuing Razer Zephyr Mask Refunds.

The FTC’s action underscores its commitment to protecting consumers from false claims. Especially those related to health and safety during a pandemic. The Razer Zephyr Mask Refunds serve as a reminder. The importance of substantiating product claims and maintaining transparency with consumers.

Conclusion

The Razer Zephyr Mask Refunds situation has brought to light the critical role of regulatory bodies. Like the FTC in ensuring consumer protection. As Razer navigates this settlement, the company’s focus on innovation and community remains steadfast. With a continued commitment to delivering technology that resonates with gamers and consumers alike.

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Written By
Juan Cesar Torres

College student. Gamer since birth. Learned to read because of Pokémon. Dreams of buying a Nintendo Switch. Always looking for game recommendations (will play anything).

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